Meet Michelle Taylor, Essex Marks Tey Hotel member. Michelle has changed careers and you could never guess her career choice! And we do hope Michelle gets her big wish. You can meet Michelle at our Essex events, and get to know her now and hear her big ambitions! WHAT MADE YOU SET UP YOUR BUSINESS? My husband Kev, is a retired Essex Police Sgt and when he first retired he was thumb twiddling for some time, not knowing what to do with himself…He all but fell into Wedding Photography 7 years ago and is now making great inroads into the business locally. Not wanting to be in the same position when I retired from the police, I started to think about what I wanted to do post retirement, it was still over 5 years away at the time, but I knew I did not want to be one of those retired officers that took up a Civvy post just to stay employed or focused. Kev suggested I picked up a camera and followed in his footsteps, I could not think of anything worse….Just like my cake decorating skills , I could picture in my minds eye a fantastic finished product, but lacked the skills to create said product from scratch…..I said ‘Id rather marry people’……So began my research. I had heard of Humanists, but I believe in something rather than nothing so ruled them out of my equation…I stumbled by chance across the Fellowship of Professional Celebrants a small but upcoming organization, the cost of training was reasonable, so I took the plunge. I completed my Wedding and Family Celebrancy training in July 2011 and have not looked back since. I love spreading the love and joy that abounds at any family celebration and I was finally able to put my skills and creativity to good use, I can write a good story and what better story to tell of how two people met, fell in love and decided to get married. As well as Weddings I also write and conduct, Naming Ceremonies, Vow Renewals, Commitment Ceremonies and have (on one occasion only, I hasten to add) conducted a Doggy Wedding as a publicity stunt for the dogs owners. WHAT WAS THE REASON THAT YOU DECIDED TO BE A MEMBER OF THE BWN? In a word…… NETWORKING!!! I know someone who had attended a couple of meetings at the beginning of 2015
and she told me that the BWN was a great way to get myself ‘out there’ …Meet likeminded business women and to pick up some tips and contacts along the way. WHAT DOES THE FUTURE HOLD FOR YOUR BUSINESS? GROWTH & MORE GROWTH! I retired from the day job in October 2015 after a very hectic year, all of my spare time that year had been spent writing and conducting ceremonies. I always knew 2015 was going to be a tough year, two jobs and NO spare time, but it has been worth it. In my 1st 12 months I conducted just one ceremony, last year I did 16, this year I already have 20 booked in! I don’t want to be flat out like I was last year, I want to grow but at my pace, allowing me more time for family and friends, socializing etc, something that is very hard as a shift worker. I think I will find my work/ life balance…Finally…. As a self employed and very fulfilled Wedding Celebrant. I want to spread the word about Celebrants, not many have heard of us, I want the whole of Essex and beyond to learn that there is more to a good wedding than just the party after the ceremony. The ceremony itself should reflect each couple, their unique quirks and should be fun and laughter filled, not JUST a formality so we can say ‘We’re married’. I have had some cracking venues over the past few years, with more to come this year. I have worked and will be working with some awesome couples and families, and there is nothing the puts a cheesy grin on my face like saying at the end of a wedding ceremony, ‘Ladies and Gentlemen please make some noise and be upstanding as I introduce to you Mr and Mrs………’ WHAT WOULD BE GOOD FOR YOU TO KNOW? ‘HOW, WHY, WHAT, WHEN, WHO’ We all need a helping hand to get our businesses seen and I want to learn it all….OK that may be a bit unrealistic, but each meeting is about learning
HOW to expand your business WHY you should do certain things to make your business grow WHAT you need to know to make a success of your business WHEN is the best time to do it……NOW !! WHO’S going to do it….ME!!
I’m always on the lookout for couples who want to step outside of the ‘normal’ box . I want venues to realise the worth of a Celebrant and I want to know how best to promote myself in this expanding industry… I want to be a cut above the rest and being a member of the BWN helps me to achieve all of the above. I’m up for any challenge, and the one I’ve set for this year? …Well, that’s to find a couple as mad as me who really, really want a Harry Potter themed ceremony… I have the wand, the cape and even some props…..I just need the couple now.
The BWN is a brand of excellence as far as I am concerned, and being a member shows to the outside world that I am wanting to expand my horizons, mix with some awesome women and LEARN.
Wow! Thanks Michelle, we are so pleased to hear of the benefits you get from our events and we hope you get your dream wedding!
We like to know our members really well. And we like you all to know our memberes too. Today meet Genevieve McAllister from Crocus Connect. Who tells us why she became a member of the BWN and what her business is all about. You can meet Genevieve at our Essex events.
What made you set up your business?
Running my own business had always been at the back of my mind even whilst I was building my career first in the City and then in Corporate Communications. As my children were growing up I had progressed from working part-time to almost full-time, but I was constantly juggling childcare and trying to put the hours in at work – and feeling guilty a lot of the time. I remember going for a walk with my dog through the fields a couple of years ago and having an intense moment of clarity where I realised things needed to change. And very soon after I’d thought this, an opportunity came up at work which meant I could leave and start realising my dream.
How many years have you been in business?
I’ve been self employed for about 18 months, but it was only last summer that I decided to focus more on becoming a VA (virtual assistant). It made sense to me because the people I was meeting through networking were mainly owners of small businesses who don’t necessarily want to employ other people directly, but sometimes need to outsource office support or marketing.
What do you love most about running your own business?
I like the feeling that I’m the one who makes the decisions and can focus on whatever is most productive for me at any given moment. I don’t have to wait around on other people telling me what I can and can’t do. And the feeling I get when someone wants to hire me to do some work is brilliant!
What do you hate most about running your own business?
My tax return, definitely. I’ve been grappling with HMRC only today.
What benefits do you get from networking?
I’ve picked up work from networking and it’s a great way to get yourself in front of people and find out which of their work problems you can help solve. Also, as I spend a lot of time on my own working at home, it’s good to meet people and talk through day to day issues the way I would if I worked in a more conventional office with lots of colleagues.
What would you say your greatest skill is? (Be honest you have lots!)
I recently read a blog which resonated with me and it was asking people to identify what is their ‘thing’. It’s usually something that comes to you so naturally you barely even realise you can do it. After a bit of thought (and asking my husband, my mum, my friends…) I realised that my ‘thing’ is proofreading – I can look at a page of text and immediately pick up the typo. It shouldn’t have been news to me – after all, I’d been project managing communications and publications for several years so it was always part of my job, but like I said, often your ‘thing’ is something you find easy and don’t believe it’s a skill.
What was the reason that you decided to be a member at The BWN?
I’d heard good things about the BWN (and Mandie!) from others and decided to come along and try it for myself. I’m just finding that the women who do attend are really supportive and interested in what everybody else is doing. I always come away fired up with enthusiasm and that’s a great motivator once a month.
What do you see the future holding for your business?
I see the VA side of my business growing this year as I continue to focus my networking activity around that. There’s a direct correlation between the work I put in and how my business grows, so it’s important to keep up the momentum.
Longer term, I’d like to develop a balance between my VA work and my copywriting and proofreading. And if I can throw a little voiceover work into the mix too, that would tick all my boxes nicely!
Who would it be good to for you to know?
I’d like to meet people who run small to medium-sized businesses who need extra support but don’t want the formality of hiring extra people. Because I’m quite patient and organised I’m a good foil for whirlwind creative types – and I like working with them too.
I’d also like to meet someone who would get satisfaction from acting as a mentor. I think that having someone to act as a sounding board is invaluable and of course, it’s a two-way relationship.
Thank you Genieveve for sharing your business growth plans for 2016, who you would like to know and how you can help us. If you would like to answer these questions and get your business talked about on our blog, learn more about being a member here. It costs less than the early bird ticket!
I’m speaking at the University for the Institute of Directors next week and I’ve been asked to share my top tips for networking success. Planning what I will talk about makes me think of my clients and the business women I get to be with at The BWN networking events. And I will share next week the same great stuff I do with you guys all the time. But hey these students will not have me there with them once a month, so what are the most important things I could say to someone that wants success?
And I realised it is the same things that I work with clients on all the time. Ready for the big secrets?
Ready to find out what I think are the keys to your success?
And what is more scary they are things within in our control!
Ready?
The keys to success are confidence and communication.
I’ve had everyone from CEO’s and start up’s tell me that when they communicate effectively they can get what they want. They can get solutions. Ask the right questions to move their business and success forward.
Many people think that networking is something that you do in a snazzy hotel with coffee and business cards. And yet networking is everywhere. In the queue at the bank, having your nails done, or waiting for a client (all of those have happened to me and delivered a new client.) So the first thing you need to master to be a successful business woman is your ability to communicate effectively.
I bet right about now there are a good few readers saying easier said than done. Okay so I get it can be scary and tricky, but anything you want in life has an element of fear and nervousness attached, its how you know you really want it.
I would also say that every single person that I’ve worked with this year has been coached to communicate effectively. From the business owner that wanted to renegotiate one of their biggest contracts (for more money with less work – and yes they got it!) to the business owner that went to a national conference and targeted the dream contract and yes things are happening! You see communicating what you want is what matters, so find out what you really want, who can help you get it and how to get that message across effectively.
But even more important than communication is…
Confidence!
If you have inner confidence you don’t care if you make a fool of yourself and get it wrong, because getting it wrong is on the road to getting it right, right?
Inner confidence means you have the confidence to go up to that person you know you want to work with and say “Lets talk”.
So my big gift to you this Christmas is to know and accept that you need to boost your communication and cocnfidence. And I promise with every cell in my body that if you walk through the doors of The BWN events me and my cooridndators will do all that we can to boost your confidence aand success.
Sales, SEO, Marketing, Social media, PR, Awards, Profit, Time Management, Vision and Mission Statements, Phone and Public speaking fears, branding, Business structure and strategy can all be learnt, but without communication skills and confidence, you will always be able to undermine your success. So let’s power up your success today.
I’ve had so many women say to me “Mandie I can’t do it.” and even if I don’t coach them I’m there for them, and we chat and I share ideas at The BWN and what do you know, suddenly they can do it and they do. Your success deserves that too!
See you soon and Merry Christmas and here’s to a very profitable successful 2016
Stick around aand we could make that happen for you too!
My name is Mandie Holgate and as founder of The BWN, everything that enables success for business women matters to me and I will share it with you. Attracting some of the best speakers in Europe. Yes there are other networks, but ours is the most powerful motivator and supporter of success in Essex, Norfolk and Suffolk. Our business women, venues and speakers tell us that this is true, I can’t wait to help you too.
1. Know why you are exhibiting. Yes you want people to buy from you, but what else? Signing up to your newsletter? Getting to know you on social media? What actions do you want people to take? And don’t assume anything, if you want people to connect with you on social media, have a clear poster that gives a QR code and says “Use this QR code to keep in touch. (You can create your own QR codes easily, just Google it);
2. Exhibiting is just that, a chance to create a shop front that enables people to see how you can help them. The full scope of what you do. Think about what are the assumptions that are made about what you do and ask yourself do we address them on our stand? Do we answer the “No’s” that people have? (A top tip here that by knowing and understanding the “No’s” that stop a sale, you can get them into your marketing to break down the No’s. Cool right?)
3. What are the big goals? Okay so you get them to sign up to get to know you on social media, they want to know more and sign up to your newsletter and email campaigns but what would the ultimate goals be? If you sell something what would the follow up purchase be? What else or how often do you want them to buy? Do you tell people about these opportunities when you exhibit?
4. Tell everyone! Okay so with The BWN you know we go out of our way to promote the fact that you are at our events, however it is not an assumption you can take the risk on taking. What warm leads do you have that you would love the chance to tell them more about what you do? What connections do you have that could also benefit from this event? By spreading the word this can help your event success in a number of ways; firstly you get to spread the word on the event to increase the foot fall, secondly you get the chance to remind people why you and how you invest in your business and the professionalism of your company and thirdly think how much the event organisers will love you for spreading the word. The next top tips share how to do this!
5. Share the link to the event you are exhibiting at on your social media. Include the organisers social media (ours is @BWNcouk in case you were wondering!) so that they too can spread the word on you, promote the event and raise yours and the events profile. The more people that know about the event, the more people know about you and your business.
6. Tell people in your next newsletter or email campaign. Writing a blog article? Add in there something like “If you would like to learn more I will be offering taster sessions/bringing this fabulous product to this event, and it would be great to see you there. Include a link. Remember marketing is about making it easy for people to get involved.
7. If you are networking, add it to your 60 seconds promo slot. The more people you can get to your stand to see what you do and how you help people, the better.
8. What do your guests get? So a freebie chocolate, free pen, pad or entry into a raffle may get you a smile out of a delegate, however if there are 20+ exhibitors in the room will you be remembered in a weeks time? What can you do to ensure people stay in touch? What about saying thank you or “Hi” on the coordinators social media. Getting in touch after the event. Remember to be consistent, relevant and non salesly. If you have attended an event its highly likely many will automatically have added your details to their data base. The epitome of salesly, no respect for your time attitude that can seriously risk your ability to create and nurture a new relationship that will enable business to happen, so what would work?
9. Think about the delegates event experience. By the time they get to your stand, they’ve been asked maybe 20 times “What do you do?” “What do you think of the event?” “Do you use X?” How can your stand have an impact? How can you ensure people walk away from your stand smiling and thinking “That was good!” rather than here we go again!
10. Don’t stand behind your stand. One of reasons you are exhibiting is so you can expand on the business card and 60 second promo slot so that people want to buy from you. To do that you want to build relationships either with people that don’ know you or who know you a little. A table is basically a physical barrier between you and the delegate. It can send a sub-conscious message to the brain that says you are unapproachable. When The BWN exhibit, we put the chairs to one side of our stand and encourage delegates to take a seat. Most women are in heels and guess how popular we are when we encourage people to have a seat and tell us about their business and how we may be able to help? By being on your delegates agenda and finding out how you can help them, you can really start a great relationship. And exhibiting is about creating a shop front that people want to stick around and learn more about and then buy. So from today to the event, make the journey into a sale a fun, enjoyable (and easy to achieve) one!
We hope you find these top tips helpful. There are lots more resources on our website under blog and reports and our founder Mandie Holgate‘s Website, who will be selling her books. Ooo did you see what we did there!
See you at Our Big Christmas Events this December!
If you are a regular at BWN events you will no doubt have seen me snapping away at the monthly meetings – I’m Jayne Lloyd, and for the last year I have had the pleasure of being the BWN Colchester’s official photographer.
I attend most BWN meetings and photograph the events in a discreet, documentary style.
I always try to capture the feel of the event so that people can get a real sense of what the meeting was like, as well as providing a record of the event for those who were there. After the meeting I process the images and add them to the BWN Facebook page, where each businesswoman is tagged.
It’s a great way to show your Facebook connections what you’re up to and keep the conversation going beyond the event itself, as well as being a great opportunity to add some professional photographs to your online marketing.
I’m really happy for attendees to use the watermarked web copies online – so if I take a shot you’d like to use as your profile picture I’d be delighted for you to do so! I just ask that you let me know, credit ‘Jayne Lloyd Photography’ and include a link and tag where possible.
As an extra bonus for regular BWN attendees, if you would like to use any of the images at high resolution for your marketing materials you can purchase the digital file for a special rate of £15 and use it for all your promotional needs. All the images from past events are available to view on my website, where you can order the files directly: www.jaynelloyd.co.uk/bwn
I look forward to continuing to work with the BWN and with all the fantastic businesswomen I meet at each event.
Do come and say hello, and if you’d like to connect in the meantime please feel free to add me on Twitter: @jaynelloyd,
Facebook: Facebook.com/JayneLloydPhotography,
Instagram: instagram.com/jayne_lloyd/ or email me at jayne@jaynelloyd.co.uk
Jayne Lloyd is a freelance photographer based in Colchester, specialising in working with businesses and organisations to create images that communicate their brand visually.
Small businesses face challenges every day that can put them at risk and which need to be dealt with before they become problematic, cost money or lead to opportunities being lost. All of which can effect business growth, so it’s no wonder that the UK’s leading business organisation, the Federation of Small Businesses who supports businesses across the country and has its 200,000 members in the forefront of their mind when it packs a real punch when it brings its voice to Government in the UK and Europe.
The benefits package that the FSB offers are unrivalled but attracting those small businesses to the membership is no small feat, so bringing that support to the small business community are a team of Member Advisors, self employed / business owners, are the very people FBS seek to encourage to its membership. I’m Angela Lock and I am one of these people, acting as a Membership Advisor as well as looking after my own business interests.
With an early career in retail management I moved into the world of recruitment and later established my own consultancy, specialising in senior retail operations for both major high street and out of town retailers and preferred supplier to brands such as IKEA, Asda, House of Fraser, Hobbs and the Arcadia Group. Also during this period together with my husband developing a property portfolio, before moving into project management supporting businesses in a range of sectors, including a period in Welfare to Work.
Still having an interest in property but also a love of nature and of the outdoors a recent venture has been converting a cart lodge into a rural retreat which has received a Visit England, Quality in Tourism 4 Star Gold Award and so after being a Member of the FSB for a number of years in August 2014 I became the Membership Advisor of North and West Essex and Herts.
Angela visits businesses across her territory and is among the top performing membership advisors for the FSB, speaking at training seminars and network events as well as visiting businesses on a one-to-one basis, playing her part in ensuring that the FSB remains the largest business organisation in the UK
The FSB looks to business people like Angela to raise awareness and ensure business owners are fully briefed when it comes to the support mechanisms, benefits that it has in place as well as activities and events that it organises or sponsors such as The Business Womens Network summer event. Angela herself joined the FSB because ‘It’s very reassuring to know that when a legal issue arises I can immediately turn to the FSB and that advise is just a phone call away. They are on hand to help in so many ways and although I do not have any employees anymore, I have still found the legal team very supportive of a few personal disputes I’ve experienced. Not only that, Tax investigation Insurance is a real must for any business these days and not only does that FSB provide this as part of the Rights of Membership but its provides peace of mind and the reassurance that one needs as the tax team are there every step of the way and deal with HMRC on your behalf’ . The Federation of Small Businesses also adds her voice to the many other of thousands it has when it takes its messages to Government. Messages that come from the membership through Big Voice, the FSB’s online research community. Big Voice is unique amongst the business organisations, and makes the FSB the Voice of Small Business in the UK
The FSB website is a wealth of information for business owners www.fsb.org.uk and to find out about membership call Angela on 07899 843583 or email angela.lock@fsb.org.uk
Thank you for sharing Angela, If you are a member of the BWN (which means you pay no membership fee just for the events you wish to attend this year in one go – so we can spend our time promoting you and your business and not dealing with admin, click here to learn more.)
I’ve been attending the Business Woman’s Network for the last four years, on and off, and have found Mandie an inspiration both professionally and personally.
Having been a member of other networking groups and thoroughly enjoyed the ethos of them, I had a lighting bulb moment earlier in the year, remembering Mandie saying ‘get paid to network’. It wasn’t so much the being paid to do it, but I felt that I was carrying out various roles in the other groups with no appreciation or thanks for my time and efforts. So, I decided to put the efforts into my own group and thoroughly believe in our BWN mission statement and supporting business women because we are as passionate about your success as you are!
I’d always come away from the BWN mornings feeling motivated to achieve what we’d learnt at the meetings. 18 months ago I also did Mandie’s “6 week kick your butt” business course and it certainly did that!
It came at just the right time for my business and enabled me to work flexibly around my clients and family life. Well worth every penny, thank you.
I decided earlier this year that I would set up a South Essex BWN under Mandie’s guidance. When I phoned her to ask her, she sounded surprised but keen to make sure it was right thing for me to do… in fact she asked me a several occasions to make certain I was sure!
Having had the summer off of networking, it was a little of a shock to the system to stand up in front of a room of ladies and lead the meeting. However, with Mandie there to support me, it was plain sailing. Fortunately she had agreed to deliver a masterclass on marketing too, so it all went very well with two ladies joining.
Next month I am lucky enough to have Nick Looby delivering a masterclass on networking and after the feedback from the room on the day, I can sense it’s going to be another good meeting.
So thank you BWN and a special thank you to Mandie for allowing me the opportunity.
Up Spirits!
Contact – jenny@pa-angels.co.uk / 01621 680818
Following our new series of interviews with BWN member’s (to be a member you just have to turn up every month. Learn more here ) here we meet new Saturday North Essex Coordinator Dawn Moss.
What made you join Utility Warehouse as a partner?
I signed up as a customer with Utility Warehouse (The Discount Club) in March 2014 having just started my first home based business (Your Interview Coach!) because at the time it was extremely important for me to reduce my outgoings. I was so happy with the savings and service that I decided to join The Discount Club as a partner because I wanted to share all the benefits with my personal network.
I immediately saw the benefit of a business model that builds a residual income. Longer term this residual income will create more time for me to do the things I’m really passionate about (volunteering, coaching, training, horse riding, travelling across Europe and beyond!!)
I’ve always enjoyed supporting people to improve their lives in some way – so for me it was a no brainer to show home owners how they too could reduce their household bills with little effort on the services they already use – so they can spend their hard earned income on the nicer things in life (holidays, weekend’s away, family days out, meals out, etc).
How many years have you been in business?
I’ve been a business partner with Utility Warehouse since September 2014.
What do you love most about running your own business?
I like meeting new people and its rewarding being able to share the benefits of the business with my friends, family and business associates alike and there are lots of benefits – Savings, Simplicity, & Award Winning Customer Service.
What do you hate most about running your own business?
I’m not very good at cold calling – luckily there are lots of other options to grow a business that don’t require making those dreaded calls most people hate receiving!
What benefits do you get from networking?
I really enjoy building long term relationships and getting to know people in both formal and informal environments. For me networking is the best and most effective way of building trust and credibility. I’ve also been lucky enough to make some very good friends through networking.
What was the reason that you decided to be a member at The BWN?
The BWN has gained a very good reputation over the years (all credit to its founder Mandie Holgate) and I’ve always heard good feedback from the women who have attended the events.
What really works for me is that there is the right balance between having a structured format and time to have genuine conversations and network informally.
There’s always a slot for personal development and a chance to gain valuable information for running your business from the wonderful expert speakers.
The BWN events also offer a variety of options to promote and present your business – from a 60 second promo slot, to sponsoring an event or having your own stand.
There is also a guaranteed warm welcome to everyone attending the events – I like that too!
What do you see the future holding for your business?
I’m very excited about the future (putting the BWN Saturday Networking Events aside!) I’m very much looking forward to growing my business and showing as many people as possible the benefits of joining the discount club and I’m also very focused on recruiting more driven and enthusiastic people to join my existing team.
All members are welcome to answer these 7 questions and feature in our blog along with on our social media and you may even get a mention in our newsletter too. Just send your answers to us at info@thebusinesswomansnetwork.co.uk
1. You keep selling. Seriously stop selling. Networking is about building good relationships and getting to know people, you need to stop putting you on your agenda and start putting other people on your agenda. Who do they want to know? What do they need? What are they looking for? Etc, etc. The more you learn about your fellow networkers, the more powerful your network and more useful you become.
2. Just flip Top Tip 1 on its head. You have no agenda, so know your agenda. Most people rock up to a networking event, head for the coffee, and the people they already know and generally chat, that is great and really good to build good relationships but have you thought prior to the event what your goal is? How does this networking event fit in with your marketing strategy? Go knowing what you want to achieve, but don’t start selling!
3. You are not prepared. Prepare a elevator pitch of around 45 seconds regardless. This helps focus your mind on what you want to talk about, what will your call to action be? What do you want people to be doing? What results would you like to see? (And the results you want to see after one networking event is 15 new clients, unless you are selling Ferraris for a £1, its not likely to happen, so think through what you really want to see happen.)
4. You can say what you like right? Wrong. People know people. And the whole point of networking is that people get to know you. If you turn up and start bad mouthing another person or network, it is highly likely to get back to them. Respect everyone and be aware that you are a walking bill board for your business. Did you know it takes 300 to 500 millionth of second for a person on the word “Hello” To decide what they think of you. So what are you projecting? How do you look after your reputation and get known for the right reasons?
5. You don’t follow up. It’s no good going once and assuming sales will start falling from the sky. (We are back to the Ferrari’s for a £1 aren’t we!) Going once is not enough. You need to go to the same network at least 4 times to find out if it is right for you, don’t make assumptions that these people are no good for your business, you don’t know yet who they know. So go regularly to really benefit and follow up effectively. Connect on social media, get to know them. If you said you would send a great top tip or share a link to a funny story, do it!
Networking is not rocket science but it does take respect, knowledge, strategy, focus and action. There are a ton of other things it needs, but for now get noisy about other people. Get engaging, take action and let us know how you get on.
This article was written by our Founder Mandie Holgate. To learn more about Mandie Holgate visit the Essex page or www.mandieholgate.co.uk
Our blog is always packed with great ideas, our business women and their ideas and now we introduce The Interview. Here Sue McKenna, tells us why she joined the BWN after just one event, why Sue is so passionate about her business and the ethos behind Maldon Soap Company ;
What made you set up Maldon Soap Company?
I have always been interested in health and beauty. I was doing some research into cosmetic ingredients, what they do and why they are in our cosmetics. I discovered that the soaps and cosmetics I was using from a popular ‘natural’ beauty company were not as pure and natural as they claimed so I decided that I just didn’t want to subject my skin to those chemicals any more. I couldn’t find anything that was suitable for my incredibly sensitive skin that was affordable so I decided to have a go at making my own.
I started with lip balms and then created a hand cream – which is my best selling product today! I wanted to make soap the traditional way without any additives or added foaming agents so in January 2013 I made my first batch of cold process soap and never looked back!
At first I made things for friends and family but when demand began to outstrip supply I realized that I might be able to create a little business out of it and I did! 🙂
How many years have you been in business?
I began making soap in January 2013 and started selling it properly (once I’d had all my safety assessments done) in June 2013 so I’m coming up for my second anniversary.
What do you love most about running your own business?
I love the fact that I am doing something I love and that people seem to love what I do. I love the freedom I have to make my own decisions and that what I do is fun and exciting. I love helping people choose the right products for their skin and it’s a wonderful feeling when they come back to buy more, saying that my products work perfectly without the need for any nasty additives. I love that I use local ingredients that have not had to travel far and that, by buying locally, I can give money to the local community which benefits everyone locally. I also love that my products are affordable to all, they’re not elitist and they and don’t price anyone out of the market, so everyone can have natural, paraben and additive free products that help their skin. And of course nothing is tested on animals.
What do you hate most about running your own business?
I hate the fact that I don’t have enough hours in the day to do everything that I need to do. I still work part time which I have to do to pay the bills but, until I give that up, I can’t devote myself full time to the soap business and make it make money. Catch 22 situation.
What benefits do you get from networking?
It’s great to meet with other women who have businesses because it makes me realize I’m not alone! I like the diversity of situations that the members are in, some are struggling like me (I’m not alone) and some are doing really well (something to aspire to).
What was the reason that you decided to be a member at The BWN?
I attended a meeting by invitation and felt comfortable straight away. I have been to networking meetings where I have felt like a fish out of water but it wasn’t the case at BWN. Everyone is very friendly and interesting to talk to.
What do you see the future holding for Maldon Soap Company?
Well I’m not looking to take over the world! I would like to have more outlets to sell the products and eventually expand enough to be able to afford a shop on Maldon High Street and maybe expand the local aspect of the business to source and grow more local ingredients. I’d like to be able to afford to pay for some help within the company to make things easier for me and I definitely want to give up my part time job.
We love Sue’s honesty and passion for her business and the future and want to be a part of making the big dreams happen. To learn more about Sue you can meet Sue at our Essex events and say Hi and “great interview” on Sue’s social media here;
Facebook Link: https://www.facebook.com/maldonsoap.co.uk
Website Link: http://www.maldonsoap.co.uk/
Twitter Link: https://twitter.com/MaldonSoap
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